This privacy policy explains how Sparkle Clean Co. handles personal data in connection with its website and cleaning service enquiries. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
We may collect name, email address, phone number if provided, inquiry message, property and service scope details, and access or schedule preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.
We receive personal data when you submit a contact form, send an email, call us, or provide details during a booking inquiry. Technical data is collected through normal website operation and security logs.
Essential cookies support basic site functions, security, and technical delivery. Preference cookies remember privacy choices so the site can apply them on later visits. We do not confirm analytics or marketing cookies as active on this website.
We use only essential cookies for site operation and cookies that remember privacy preferences. If your browser blocks or removes cookies, some site functions may not work as intended, but the website can still be viewed in most cases.
We use personal data to respond to enquiries, review property and service scope, confirm priorities, prepare quotes, schedule appointments, deliver deep cleaning services, complete service reviews, maintain website security, and support technical delivery. We may also use data to manage records, handle payment arrangements, and meet legal or administrative obligations.
We may share personal data with service providers that support contact handling, technical hosting, security, or other operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data to public authorities, regulators, or other parties when required by law, court order, or lawful request. We may also share information where necessary to protect our rights, investigate misuse, or comply with security and record-keeping obligations.
Privacy rights lifecycle
You may ask about the personal data we hold about you, request correction of inaccurate information, or raise concerns about how your data is handled. Where applicable, you may also request deletion or object to certain processing, subject to legal and operational limits.
To protect privacy, we may need to confirm your identity and clarify the scope of your request before responding. We will assess the request, apply any legal exceptions, and provide a response through the same or another suitable contact channel.
We retain personal data for the period needed to manage enquiries, confirm appointments, deliver cleaning services, maintain business records, and meet legal obligations. When data is no longer required, we delete it or de-identify it according to our internal handling practices and applicable law.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
Use the contact details below for questions about this notice or the handling of personal data.
